FAQs

What does Professional Conferences Online provide?

We offer CPD training on a variety of topics using some of the best presenters in the country. We offer both live and pre-recorded presentations and conferences.

Pre Recorded Webinars: Once purchased, you can stream these to your computer, laptop, iPad or other mobile device all at a time and place that suits you. They are accompanied by detailed downloadable notes or slides. At the end of the presentation you can take the assessment. On passing this, you can download your CPD certificate.

Live Webinars: These are available live and once purchased, full details will be sent to you with a link detailing how to watch it. The accompanying notes will be found in your Professional Conferences online account. Within 48 hours of the live webinar taking place, a recording of the session will be available for you to watch on demand for 120 days. At the end of the presentation you can take the assessment, which can be found in your online account. On passing this, you can download your CPD certificate.

Live Virtual Conferences: These are full day conferences. Once purchased, full details will be sent to you with a link detailing how to watch it. The accompanying notes will be found in your Professional Conferences online account. Within 48 hours of the event taking place, a recording of all the sessions will be available for you to watch on demand for 120 days. You will be able to watch each presentation separately. At the end of all the presentations you can take the assessment, which can be found in your online account. On passing this, you can download your CPD certificate.

Does Professional Conferences Online give formal CPD?

Yes, the RICS states that ‘formal CPD can be any form of structured learning that has clear learning objectives and outcomes such as a professional course, structured online training, technical authorship, learning that includes an assessment measure or self-managed learning that can be assessed by an expert third party.’ Once you have watched the webinar and read the downloadable notes, you can then take an assessment to test what you have learnt. Once you have attained a minimum of 60% on the assessment, you will receive the full amount of formal CPD points available for that product. By watching a one hour webinar, reading the downloadable notes and taking the assessment, you will attain one and a half (1.5) CPD hours. The full day conferences give you 6 hours formal CPD.

How can Professional Conferences Online assist our practice?

We appreciate that attending conferences can be time consuming, inconvenient and costly so our online platform is designed to bring you the latest information which can be viewed at a time and place to suit each individual and at a cost-effective price. Keeping up to date not only ensures compliance with the RICS’ requirements but also enables you to give your clients the best possible advice.

Do I have to watch the webinars all at once and how long do I have to access it?

Each of the pre-recorded webinars are split into chapters so it is easily divided into bite-size sections which can be watched individually.

Once you have purchased a webinar you can log into your account and access it at any time. You can watch the video as many times as you like and complete the assessment at a time to suit you.

You will have 120 days from the date of purchase to view your webinar before it expires. During this time, you can watch it as many times as you like.

The above applies to the live events once they have been recorded, whereupon they will be available to you in your account within 48 hours of the event and will available for 120 days thereafter.

How long are the webinars?

Most of the presentations are approximately 1 hour in duration and by watching a one hour webinar, reading the downloadable notes and taking the assessment, you will attain one and a half (1.5) CPD hours. Many of them are split into chapters, so they can be easily divided into bite-size sections which can be watched individually.

The live conferences are 6 hours long and each presentation can be watched individually.

Can I see how much CPD I have gained?

Yes, your history is available in ‘my account’.

How do I register for a user account?

You can register for a user account for free via the “Register” link on this website. You must have a user account to be able to purchase products from this website. Your user account will also record your CPD points accrued.

How do I purchase webinars from Professional Conferences Online?

The first step is to register with us and create a user account. This process is free and you are not obliged to purchase anything.

Each webinar is sold on a per person basis, so each user who wishes to watch our webinars and gain CPD points will need to make a separate purchase. To purchase a product, please follow these easy steps:

  1. Login to your user account
  2. Select the webinar you want to purchase and add it to your basket
  3. Proceed to Checkout
  4. Enter your credit/debit card details
  5. Confirm your order
  6. As soon as the purchase has been made, you will receive a confirmation email
  7. Your webinar will then appear immediately in your account ready for you to view

To purchase a video for multiple users please follow the above steps and before you proceed to ‘Continue to Checkout’, click on the ‘Add Delegate’ button and complete the required fields. If you do not wish to purchase the video yourself and are only purchasing on behalf of someone else, please click on the minus symbol adjacent to your details on the right-hand side.

If the individuals do not have their own account, the person completing the purchase will be given the ability to create an account for each individual, which will have to be verified by the individual account holders.

Can I purchase a webinar for other people?

Yes, please complete the steps to register (see question, ‘How do I purchase videos from Professional Conferences Online?’) and then before you proceed to ‘Continue to Checkout’, click on the ‘Add Delegate’ button and complete the required fields. If you do not wish to purchase the webinar yourself and are only purchasing on behalf of someone else, please click on the minus symbol adjacent to your details on the right-hand side.

If the individuals do not have their own account, the person completing the purchase will be given the ability to create an account for each individual which will have to be verified by the individual account holders.

How much do the webinars cost?

Details of the price can be found on each product on the website.

Do you offer discounts for multiple purchases for the same company?

Yes, this will be tailored to individual requirements, please contact our office to discuss.

How do I pay?

We accept debit and credit cards and payment will be requested upon online checkout.

How do I access the webinar after it has been purchased?

Pre-recorded webinars: As soon as the purchase has been made, the webinar will appear in your account and be ready for you to view. You will also receive a confirmation email.

Live webinars and conferences: Once purchased, details will be sent to you detailing how to watch the event. 24 hours prior to the event you will receive an email with a link to the event. The accompanying notes will be found in your Professional Conferences online account. No more than 48 hours after the event, a recording of all the sessions will be available for you to watch in your Professional Conferences account on-demand for 120 days. You will be able to watch each presentation separately.

How do I access the downloadable notes and assessment?

Once you have purchased a webinar, you can access the downloadable notes or slides by clicking on the ‘Download The Notes’ button at the top of each presentation. You can also access the assessment at the end of the presentation by clicking on ‘Take the Assessment’. Both links are available on the webinar page.

Can I re-take the assessment if I fail?

Yes, you can take the assessment as many times as you require.

Can I download the webinar to my tablet, computer or other device?

No, the webinars cannot be downloaded. They have to be watched online.

Can I ask the speakers questions at the live events?

Yes, at the end of each presentation, we allocate time for Q & A allowing delegates to ask questions to the speakers and receive a response during the live virtual conference.

How do I get my CPD certificate and can I get a copy if I mislay my original?

Once you have passed the short multiple-choice assessment, you will be able to download and print a copy of your personalised CPD certificate directly from your Professional Conferences online account. The certificate will remain there should you need to redownload.

What are the RICS’s CPD requirements?

All RICS members must undertake a minimum of 20 hours CPD each calendar year (January to December). Of the 20 hours, at least 10 hours must be formal CPD. Formal CPD can be any form of structured learning that has clear learning objectives and outcomes, such as a professional course, structured online training, technical authorship, learning that includes an assessment measure or self-managed learning that can be assessed by an expert third party. RICS may request to see verifiable evidence of any formal CPD activity; this may include proof of attendance on a course or at an event, or verification of assessment by a third party.

I have forgotten my password

Click on the ‘Forgot Password’ link on the login screen to reset your password. If you do not receive this email, please check your Junk mail folder. If you still do not have the email, you may have signed up using a different email address, in which case, please contact us at info@proconferences.com.

Can I change my email address?

No, once you set up your account with an email address that must remain your email address for login purposes.

Contact us

You can contact us via the ‘Contact Us’ facility on this website, or at info@proconferences.com.

We will endeavour to respond to your email on the same business day (where possible).

Alternatively, please call us on 01923 859626.

What does Professional Conferences Online provide?

We offer CPD training on a variety of topics using some of the best presenters in the country. We offer both live and pre-recorded presentations and conferences.

Pre Recorded Webinars: Once purchased, you can stream these to your computer, laptop, iPad or other mobile device all at a time and place that suits you. They are accompanied by detailed downloadable notes or slides. At the end of the presentation you can take the assessment to test your knowledge and. on passing this, you can download your CPD certificate.

Live Webinars: These are available live and once purchased, full details will be sent to you with a link detailing how to watch it. The accompanying notes will be found in your Professional Conferences online account. Within 48 hours of the live webinar taking place, a recording of the session will be available for you to watch on demand for 120 days. At the end of the presentation you can take the assessment, which can be found in your online account. To test your knowledge and, on passing this, you can download your CPD certificate.

Live Virtual Conferences:  These are full day conferences. Once purchased, full details will be sent to you with a link detailing how to watch it. The accompanying notes will be found in your Professional Conferences online account. Within 48 hours of the event taking place, a recording of all the sessions will be available for you to watch on demand for 120 days. You will be able to watch each presentation separately. At the end of all the presentations you can take the assessment, which can be found in your online account. On passing this, you can download your CPD certificate.

Does Professional Conferences Online give CPD?

Yes, once you have watched the webinar and read the downloadable notes, you can then take an assessment to test what you have learnt. Once you have attained 60% or more, you may accrue the full amount of verifiable CPD points available for that product. By watching a one hour webinar, reading the downloadable notes and taking the assessment, you will attain one and a half (1.5) CPD hours. The full day conferences give you 6 hours CPD.

How can Professional Conferences Online assist our practice?

We appreciate that attending conferences can be time consuming, inconvenient and costly so our online platform is are designed to bring you the latest information which can be viewed at a time and place to suit each individual and at a very cost effective price. Keeping up to date not only ensures compliance with the SRA’s requirements but also enables you to give your clients the best possible advice.

Do I have to watch the webinars all at once and how long do I have to access it?

Each of the pre-recorded webinars are split into chapters so it is easily divided into bite-size sections which can be watched individually.

Once you have purchased a webinar you can log into your account and access it at any time. You can watch the video as many times as you like and complete the assessment at a time to suit you.

You will have one hundred and twenty (120) days from the date of purchase to view your webinar before it expires.During this time, you can watch it as many times as you like.

The above applies to the live events once they have been recorded, whereupon they will be available to you in your account within 48 hours of the event and will available for 120 days thereafter.

How long are the webinars?

Most of the presentations are approximately 1 hour in duration and by watching a one hour webinar, reading the downloadable notes and taking the assessment, you will attain one and a half (1.5) CPD hours. Many of them are split into chapters, so they can be easily divided into bite-size sections which can be watched individually.

The live conferences are 6 hours long and each presentation can be watched individually.

Can I see how much CPD I have gained?

Yes, your history is available in ‘my account’.

How do I register for a user account?

You can register for a user account for free via the “Register” link on this website. You have to have a user account to be able to purchase products from this website. Your user account will also record your CPD points accrued.

How do I purchase webinars from Professional Conferences Online?

The first step is to register with us and create a user account. This process is free and you are not obliged to purchase anything.

Each webinar is sold on a per person basis, so each user who wishes to watch our webinars and gain CPD points will need to make a separate purchase. To purchase a product, please follow these easy steps:

  1. Login to your user account
  2. Select the webinar you want to purchase and add it to your basket
  3. Proceed to Checkout
  4. Enter your credit/debit card details
  5. Confirm your order
  6. As soon as the purchase has been made, you will receive a confirmation email
  7. Your webinar will then appear immediately in your account ready for you to view

To purchase a video for multiple users please follow the above steps and before you proceed to ‘Continue to Checkout’, click on the ‘Add Delegate’ button and complete the required fields. If you do not wish to purchase the video yourself and are only purchasing on behalf of someone else, please click on the minus symbol adjacent to your details on the right-hand side.

If the individuals do not have their own account, the person completing the purchase will be given the ability to create an account for each individual, which will have to be verified by the individual account holders.

Can I purchase a webinar for other people?

Yes, please complete the steps to register (see question, ‘How do I purchase videos from Professional Conferences Online?’) and then before you proceed to ‘Continue to Checkout’, click on the ‘Add Delegate’ button and complete the required fields. If you do not wish to purchase the webinar yourself and are only purchasing on behalf of someone else, please click on the minus symbol adjacent to your details on the right-hand side.

If the individuals do not have their own account, the person completing the purchase will be given the ability to create an account for each individual which will have to be verified by the individual account holders.

How much do the webinars cost?

Details of the price can be found on each product on the website.

Do you offer discounts for multiple purchases for the same company?

Yes, this will be tailored to individual requirements, please contact our office to discuss.

How does the 'Multi-Video Package' work?

If you wish to purchase 5 videos this can be obtained for a total package price of £99 plus VAT (£118.80 inc. VAT) – a saving of £61.20 from the price if bought individually. To choose a package click on ‘Click Here to Create Package’ from the home page or on ‘Create Package’ available on the relevant subject pages. From there, select 5 webinars of your choice from the drop down menu. You will be able to preview each video as you select it.

How do I pay?

We accept debit and credit cards and payment will be requested upon online checkout.

How do I access the webinar after it has been purchased?

Pre-recorded webinars: As soon as the purchase has been made, the webinar will appear in your account and be ready for you to view. You will also receive a confirmation email.

Live webinars and conferences: Once purchased, details will be sent to you detailing how to watch the event. 24 hours prior to the event you will receive an email with a link to the event. The accompanying notes will be found in your Professional Conferences online account. No more than 48 hours after the event, a recording of all the sessions will be available for you to watch in your Professional Conferences account on-demand for 120 days. You will be able to watch each presentation separately.

Can I ask the speakers questions at the live events?

Yes, at the end of each presentation, we allocate time for Q & A allowing delegates to ask questions to the speakers and receive a response during the live virtual conference.

How do I access the downloadable notes and assessment?

Once you have purchased a webinar, you can access the downloadable notes or slides by clicking on the ‘Download The Notes’ button at the top of each presentation. You can also access the assessment at the end of the presentation by clicking on ‘Take the Assessment’. Both links are available on the webinar page.

Can I re-take the assessment if I fail?

Yes, you can take the assessment as many times as you require.

Can I download the webinar to my tablet, computer or other device?

No, the webinars cannot be downloaded. They have to be watched online.

How do I get my CPD certificate and can I get a copy if I mislay my original?

Once you have passed the short multiple-choice assessment, you will be able to download and print a copy of your personalised CPD certificate directly from your Professional Conferences online account. The certificate will remain there should you need to redownload.

I have forgotten my password

Click on the ‘Forgot Password’ link on the login screen to reset your password. If you do not receive this email, please check your Junk mail folder. If you still do not have the email, you may have signed up using a different email address, in which case, please contact us at info@proconferences.com.

Can I change my email address?

No, once you set up your account with an email address that must remain your email address for login purposes.

Contact us

You can contact us via the ‘Contact Us’ facility on this website, or at info@proconferences.com.

We will endeavour to respond to your email on the same business day (where possible).

Alternatively, please call us on 01923 859626.

What does Professional Conferences Online provide?

We offer dental training videos on a variety of topics relevant to the whole dental team using the best trainers in the country. The webinars cover the core CPD subjects as recommended by the GDC in addition to other topics of relevance to the dental profession. We offer both live and pre-recorded presentations and conferences.

Pre Recorded Webinars: Once purchased, you can stream these to your computer, laptop, iPad or other mobile device all at a time and place that suits you. They are accompanied by detailed downloadable notes or slides. At the end of the presentation you can take the assessment to test your knowledge and. on passing this, you can download your CPD certificate.

Live Webinars: These are available live and once purchased, full details will be sent to you with a link detailing how to watch it. The accompanying notes will be found in your Professional Conferences online account. Within 48 hours of the live webinar taking place, a recording of the session will be available for you to watch on demand for 120 days. At the end of the presentation you can take the assessment, which can be found in your online account. To test your knowledge and, on passing this, you can download your CPD certificate.

Live Virtual Conferences:  These are full day conferences. Once purchased, full details will be sent to you with a link detailing how to watch it. The accompanying notes will be found in your Professional Conferences online account. Within 48 hours of the event taking place, a recording of all the sessions will be available for you to watch on demand for 120 days. You will be able to watch each presentation separately. At the end of all the presentations you can take the assessment, which can be found in your online account. On passing this, you can download your CPD certificate.

Does Professional Conferences Online give verifiable CPD?

Yes, once you have watched the webinar and read the downloadable notes, you can then take an assessment to test what you have learnt. Once you have attained 60% or more, you may accrue the full amount of verifiable CPD points available for that product. By watching a one hour webinar, reading the downloadable notes and taking the assessment, you will attain one and a half (1.5) CPD hours. Some webinars are longer than an hour and give additional CPD, these are clearly marked. This is in accordance with the GDC’s ECPD requirements.

How can Professional Conferences Online assist our practice?

We appreciate that attending conferences can be time consuming, inconvenient and costly so our videos are designed to bring you the latest information which can be viewed at a time and place to suit each individual and at a very cost effective price. Keeping up to date not only ensures compliance with the GDC’s requirements but also assists with CQC compliance and enables you to give your patients the best possible treatment.

Do I have to watch the webinars all at once and how long do I have to access them?

Each of the pre-recorded webinars are split into chapters so it is easily divided into bite-size sections which can be watched individually.

Once you have purchased a webinar you can log into your account and access it at any time. You can watch the video as many times as you like and complete the assessment at a time to suit you.

You will have one hundred and twenty (120) days from the date of purchase to view your webinar before it expires. During this time, you can watch it as many times as you like.

The above applies to the live events once they have been recorded, whereupon they will be available to you in your account within 48 hours of the event and will available for 120 days thereafter.

How long are the webinars?

Most of the presentations are approximately 1 hour in duration and by watching a one hour webinar, reading the downloadable notes and taking the assessment, you will attain one and a half (1.5) CPD hours. Many of them are split into chapters, so they can be easily divided into bite-size sections which can be watched individually.

The live conferences are 7 hours long and each presentation can be watched individually.

Can I see how much CPD I have gained?

Yes, your history is available in ‘my account’.

How do I register for a user account?

You can register for a user account for free via the “Register” link on this website. You have to have a user account to be able to purchase videos from this website. Your user account will also record your CPD points accrued.

How do I purchase webinars from Professional Conferences Online?

The first step is to register with us and create a user account. This process is free and you are not obliged to purchase anything.

Each webinar is sold on a per person basis, so each user who wishes to watch our webinars and gain CPD points will need to make a separate purchase. To purchase a product, please follow these easy steps:

  1. Login to your user account
  2. Select the webinar you want to purchase and add it to your basket
  3. Proceed to Checkout
  4. Enter your credit/debit card details
  5. Confirm your order
  6. As soon as the purchase has been made, you will receive a confirmation email
  7. Your webinar will then appear immediately in your account ready for you to view

To purchase a video for multiple users please follow the above steps and before you proceed to ‘Continue to Checkout’, click on the ‘Add Delegate’ button and complete the required fields. If you do not wish to purchase the video yourself and are only purchasing on behalf of someone else, please click on the minus symbol adjacent to your details on the right-hand side.

If the individuals do not have their own account, the person completing the purchase will be given the ability to create an account for each individual, which will have to be verified by the individual account holders.

Can I purchase a webinar for other people?

Yes, please complete the steps to register (see question, ‘How do I purchase videos from Professional Conferences Online?’) and then before you proceed to ‘Continue to Checkout’, click on the ‘Add Delegate’ button and complete the required fields. If you do not wish to purchase the webinar yourself and are only purchasing on behalf of someone else, please click on the minus symbol adjacent to your details on the right-hand side.

If the individuals do not have their own account, the person completing the purchase will be given the ability to create an account for each individual which will have to be verified by the individual account holders.

How much do the webinars cost?

Details of the price can be found on each product on the website.

Do you offer a discount for multiple purchases for the same company?

Yes, this will be tailored to individual requirements, please contact our office to discuss.

How does the ‘Multi-Video Package’ work?

If you wish to purchase 5 webinars from the core CPD subjects, this can be obtained for a total package price of £75 plus VAT (£90 inc. VAT) – a saving of £30 from the price if bought individually. To choose a package, click on ‘Click Here to Create Package’ from the home page or on ‘Create Package’ available on the relevant subject pages. From there, select the 5 webinars of your choice from the drop down menu. You will be able to preview each webinar as you select it.

How do I pay?

We accept debit and credit cards and payment will be requested upon online checkout.

How do I access the webinar after it has been purchased?

Pre-recorded webinars: As soon as the purchase has been made, the webinar will appear in your account and be ready for you to view. You will also receive a confirmation email.

Live webinars and conferences: Once purchased, details will be sent to you detailing how to watch the event. 24 hours prior to the event you will receive an email with a link to the event. The accompanying notes will be found in your Professional Conferences online account. No more than 48 hours after the event, a recording of all the sessions will be available for you to watch in your Professional Conferences account on-demand for 120 days. You will be able to watch each presentation separately.

How do I access the downloadable notes and assessment?

Once you have purchased a webinar, you can access the downloadable notes or slides by clicking on the ‘Download The Notes’ button at the top of each presentation. You can also access the assessment at the end of the presentation by clicking on ‘Take the Assessment’. Both links are available on the webinar page.

Can I re-take the assessment if I fail?

Yes, you can take the assessment as many times as you require.

Can I ask the speakers questions at the live events?

Yes, at the end of each presentation, we allocate time for Q & A allowing delegates to ask questions to the speakers and receive a response during the live virtual conference.

Can I download the webinars to my tablet, computer or other device?

No, the webinars cannot be downloaded. They have to be watched online.

How do I get my CPD certificate and can I get a copy if I mislay my original?

Once you have passed the short multiple-choice assessment, you will be able to download and print a copy of your personalised CPD certificate directly from your Professional Conferences online account. The certificate will remain there should you need to redownload.

What are the GDC’s CPD requirements?

You must complete, and keep records of, at least 100 hours for dentists and 75 hours for DCPs of CPD (50 hours for dental nurses and technicians) over five years. All CPD must be verifiable.

The GDC recommends that all DCPs carry out CPD in recommended core subjects. The recommended core subjects and suggested minimum number of verifiable hours per CPD cycle are:

  • Medical emergencies (at least 10 hours per CPD cycle)
  • Disinfection and decontamination (at least 5 hours per CPD cycle)
  • Radiography and radiation protection (at least 5 hours per CPD cycle)

In addition the GDC also recommend that you keep your skills up to date by doing CPD in the following areas:

  • Legal and ethical issues
  • Complaints handling
  • Oral cancer: early detection
  • Safeguarding children and young people
  • Safeguarding vulnerable adults

The GDC requires members to complete a Personal Development Plan (PDP). It also requires CPD activity to be aligned with a GDC development or learning outcome and for CPD activity to be planned according to your field(s) of practice.

We provide fully compliant CPD certificates and align each presentation to the appropriate learning outcome in accordance with GDC requirements.

Further information can be obtained from the GDC’s website.

I have forgotten my password

Click on the ‘Forgot Password’ link on the login screen to reset your password. If you do not receive this email, please check your Junk mail folder. If you still do not have the email, you may have signed up using a different email address, in which case, please contact us at info@proconferences.com.

Can I change my email address?

No, once you set up your account with an email address that must remain your email address for login purposes.

Contact us

You can contact us via the ‘Contact Us’ facility on this website, or at info@proconferences.com.

We will endeavour to respond to your email on the same business day (where possible).

Alternatively, please call us on 01923 859626.