Cancellation and Refunds
All invoices are liable for payment regardless of participation unless a cancellation is notified in writing at least 14 days before a live event. Cancellations must be made in writing and will be subject to a £25 + VAT administration charge per person, but no refunds can be made for cancellations notified within 14 days of the event. We are unable to accept cancellations for bookings made for recorded events or live events once they have taken place and are recorded.
Professional Conferences reserve the right to change the venue and/or speakers at any time and without prior notice. We accept no liability if a conference does not take place for reasons beyond our control. We also reserve the right to cancel the event, in which case all monies will be refunded. All bookings are subject to these conditions.
Any personal details you provide may be used by Professional Conferences and other carefully selected organisations. It may be used to contact you to give you information on related products or services which may be of interest. If you do not wish to receive such information, please indicate in the notes box on the booking form.
This agreement applies as between you, the User of this Web Site and Professional Conferences Ltd, the owner of this Web Site. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Web Site. If you do not agree to be bound by these terms and conditions, you should stop using the Web Site immediately.
If you are a Purchaser (as defined below), please read these Terms carefully before purchasing any Products.
(a) In these Terms:
“Account” means your individual user account accessible by the Website that can be used to browse certain areas of the Website (accessible only by creating an Account), stream and watch webinars, review Materials, complete Assessments and maintain your individual CPD record, as more specifically described in Clause 4(a);
“Assessment” means the assessment that can be completed by each User in respect of each purchased webinar;
“Content” means any Products and other materials, text, graphics, trade marks, logos, artwork, computer code, information, communications, images and sounds contained on or available through the Website;
“Contract” means a contract between Professional Conferences Ltd and a Purchaser for the sale and purchase of Products, comprising the Purchaser’s order, our written form of acceptance and these Terms. In the event of any inconsistency between (i) these Terms and (ii) a Purchaser’s order or our written form of acceptance, these Terms shall prevail to the extent of the inconsistency;
“Professional Conferences Ltd “, “we”, “us”, “our” means Professional Conferences Ltd;
“Materials” means the notes, materials, slides and other downloads that can be downloaded by each User in respect of a purchased webinar;
“Period of Use” has the meaning as set out in Clause 8(b);
“Products” means the Webinars, Materials and Assessment;
“Purchaser” means the person, firm, company, partnership, limited liability partnership, sole trader, sole practitioner or association that purchases Products for itself and/or on behalf of Users in the course of its business;
“Regulations” has the meaning as set out in Clause 9;
“User” means any visitor to the Website, any Purchaser and/or any employee, contractor or client of a Purchaser who is registered with an Account and who can access Products which have been purchased on their behalf by a Purchaser;
“Website” means our website located at proconferences.com;
“you” or “your” means the User and the Purchaser.
(b) Where the context so admits or requires words denoting the singular include the plural and vice versa and words denoting any gender include all genders.
(c) Clause headings are purely for ease of reference and do not form part of or affect the interpretation of these Terms.
(d) References to Clauses are to clauses of these Terms.
A. TERMS RELATING TO YOUR USE OF THE WEBSITE AND CONTENT
2. Ownership of the Website and Content
(a) All property, copyright and other intellectual property rights in this Website and any Content are owned, controlled or licensed by or to Professional Conferences Ltd.
(b) No part of the Website or Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way and by any means (including, without limitation, electronically, photocopying or recording) without the prior written permission from Professional Conferences Ltd.
(c) The User agrees that the Content and other material contained within or provided by or on the Website is for his/her own personal use only and may not be used for commercial purposes or distributed commercially.
(d) Professional Conferences Ltd may make changes to any Content (including, without limitation, the Products) offered on the Website, or to the applicable prices for any such Products, at any time, without notice. The Content may be out of date, and Professional Conferences Ltd makes no commitment to update the Content. Notwithstanding the foregoing, we retain the right to remove any Content we deem out of date at any time.
3. General Restrictions on Use
(a) You agree to use the Website and any Content only in a lawful manner and further agree not to cause, nor knowingly allow others to cause, any nuisance, annoyance, or inconvenience, whether to Professional Conferences Ltd or any of its customers or users of the Website and Content by any means, including without limitation by a denial of service attack, knowingly introducing viruses, trojans, worms, logic bombs or other material with is malicious or technologically harmful, harassment, impersonation of another person or entity. You also agree not to use the Website or Content to transmit or post any material which is fraudulent, unsolicited or unauthorised advertising or promotional material, hateful, sexually, racially or ethnically or otherwise objectionable, defamatory, offensive or obscene or menacing character or which may in our judgment cause nuisance, annoyance, inconvenience to Professional Conferences Ltd, or any other person or which is illegal. You will not use the Website or Content such that you would cause the whole or part of the Website or Content (including the server on which it is stored or any server, computer or database attached to it) to be interrupted, damaged, rendered less efficient or impaired in any way.
4. User Accounts
(a) In order to access and use some features or other elements of the Website and Content, you will have to create a Professional Conferences Ltd account (“Account”). When creating your Account, or if you are creating an Account on behalf of another User, you must provide accurate and complete information. By using your Account, you agree to be bound by these Terms.
(b) You are fully responsible for all activities that occur under your password and account. You agree to immediately notify Professional Conferences Ltd of any unauthorised use or breach of security. We shall not be liable for any loss or damage arising from your failure to comply with this Clause 4. We reserve the right to disable any Account, or any user identification code or password in respect of an Account, in accordance with these Terms.
5. Links to Other Websites
(a) Links to third party websites on this Website are provided solely as a convenience to you. Professional Conferences Ltd has not reviewed these third party websites and does not control and is not responsible for any of these sites or their content. We do not accept any responsibility or liability arising in respect of these third party websites and we do not endorse their content, products or services merely because they are accessible via this Website. If you decide to access any of the third party websites linked to this Website, you do this entirely at your own risk.
B. TERMS AND CONDITIONS RELATING TO PRODUCTS
6. Purchasing Products
(a) Professional Conferences Ltd allows Users to stream and watch webinars, use Materials and complete Assessments (the “Products”) for a fee paid for by Purchasers.
(b) Professional Conferences Ltd shall sell, and Purchaser shall purchase, the Products in accordance with and on the basis of these Terms, which shall govern a Contract to the exclusion of all other terms and conditions.
(c) A Contract shall be formed when written acceptance of a Purchaser’s order is communicated by Professional Conferences Ltd in the form of an email confirmation, or such other documentation, to the contact address provided by the Purchaser.
(d) No order which has been accepted by Professional Conferences Ltd may be cancelled or varied by the Purchaser, except in terms agreed in writing by Professional Conferences Ltd.
(e) Unless otherwise agreed in writing by Professional Conferences Ltd, the price for the Products shall be the price quoted on the Website on the “Check-Out” page. All prices quoted on the Website are exclusive of VAT.
(f) Professional Conferences Ltd accepts payment by credit card (not including American Express or Diners Card) or debit card. The Purchaser agrees to pay for any Products and acknowledges that Professional Conferences Ltd may charge the Purchaser’s credit or debit card or other form of payment that the Purchaser indicates for any Products ordered.
(g) Access to the Products will only be made available to Users through their Accounts once payment for such Products has been received in full by Professional Conferences Ltd.
(h) A Purchaser has the right to withdraw from a transaction without charge until the Product has been delivered in to a User’s Account. The Purchaser does not have the right to withdraw from the transaction once delivery of the Product has been made in to a User’s Account.
7. Use of Products
(a) You shall only watch and use Products, or shall procure that Products are only watched and used, for personal, educational and non-commercial use only.
(b) Without prejudice to Clause 3, you shall not:
(i) display Products in whole or in part for any public presentation;
(ii) record or copy any Products;
(iii) share your Account password with someone else to allow them to view and use any Products that such person is not authorised to view or use;
(iv) sell, rent or sublicense any Product to any third party;
(v) ‘mirror’ any Products on any other server; or
(vi) access Products other than by means authorized by Professional Conferences Ltd.
(c) You may view and use a purchased Product an unlimited number of times from the date of purchase of the Product and for a period of one hundred and twenty (120) days thereafter (the “Period of Use“). Once the Period of Use has expired, your access, and any other relevant User’s access, to the Products shall cease. The Period of Use remaining for each purchased Product will be displayed on the relevant User’s Account.
(d) In the event of any breach of these Terms, including, without limitation, this Clause 8, Professional Conferences Ltd may immediately, without notice, and without any refund of any fees paid in respect of any purchased Products, terminate the relevant Users’ Account(s)
C. GENERAL TERMS AND CONDITIONS
(a) Professional Conferences Ltd does not promise that the Website, any Content, or any service or feature of the Website or Content will be error-free or uninterrupted, or that any defects will be corrected, or that your use of the Website or Content will provide specific results. The Website and the Content are delivered on an “as-is” and “as-available” basis. Professional Conferences Ltd cannot ensure that any files or other data you download or stream from the Website will be free of viruses or contamination or destructive features.
(b) Professional Conferences Ltd reserves the right to do any of the following, at any time, without notice: (1) modify, suspend or terminate operation of or access to this Website, or any portion of the Website, for any reason, (2) modify or change the Website, or any portion of the Website and any applicable policies or terms, and (3) interrupt the operation of the Website or Content, or any portion of the Website or Content, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
(c) Professional Conferences Ltd shall not be liable if you cannot view the Website and Content due to firewalls, other hardware or software issues used by you, failure by any technology used by you, or availability, delayed availability or non-availability of your internet connection. It is your responsibility to ensure that our technology works on your systems.
(a) The Purchaser agrees to indemnify and hold Professional Conferences Ltd harmless from any and all claims, actions, liabilities, losses, damages and expenses (including legal expenses) incurred by Professional Conferences Ltd as a result of any third party demand, claim or action due to or arising out of or in connection with use of the Website or Content.
10. Limitation of Liability
Professional Conferences Ltd shall not be liable for any loss of income, loss of actual or anticipated profits, loss of business, loss of contacts, loss of goodwill or reputation, loss of anticipated savings, loss of, damage to or corruption of data, or for any indirect or consequential loss or damage of any kind arising from your use of or inability to use, or access, delayed access or inability to access, or a failure, suspension or withdrawal of, all or part of the Website or Content at any time, whether such loss or damage was foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein, to the maximum extent permitted by law, Professional Conferences accepts no liability. Users should be aware that they use the Web Site and its Content at their own risk.
11. Violation of these Terms
(a) You agree that Professional Conferences Ltd may, in its sole discretion and without prior notice, terminate your, or in the case of a Purchaser, your Users’, access to the Website or Content and/or block your future access to the Website or Content if we determine in our sole discretion that you have or has violated these Terms. In such event, your Account and access to any Products you have purchased or that have been purchased for you, shall be terminated immediately.
(a) Notwithstanding anything to the contrary in these Terms or in any Contract, Professional Conferences Ltd shall not be liable to you for any loss or damage which may be suffered by you as a direct or indirect result of your access, delayed access or non-access to the Website and Content by Professional Conferences Ltd being prevented, hindered, delayed or rendered uneconomic by reason of circumstances or events beyond our reasonable control.
(b) Professional Conferences Ltd reserves the right to vary the terms of these Terms from time to time, such variations becoming effective immediately upon posting of the varied Terms on the Website. By continuing to use the Website you will be deemed to accept such variation.
(c) These Terms (and any Contract, if applicable) constitute the whole legal agreement between you and Professional Conferences Ltd and govern your use of the Website and Content (including, for the avoidance of doubt, the Products) and supersedes and replaces any and all prior agreements, understandings or arrangements between you and Professional Conferences Ltd, with respect to the same.
(f) The construction, validity and performance of these Terms and all non-contractual obligations arising from or connected with these Terms shall be governed by English law. By using this Website and by using and/or purchasing any Content you submit to the exclusive jurisdiction of the English courts.
(g) Should you need to contact Professional Conferences Ltd, please do so via the “Contact Us” webpage on this Website.
Professional Conferences Ltd, March 2013