Safe Guarding: Vulnerable Adults and CQC Expectation

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Speaker(s): Dr Keith Hayes
CPD Time: 30 mins hours
Duration: 20 mins hours
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The Care Quality Commission (CQC) have now inspected more than a quarter of the dental practices that applied for registration.  Although CQC inspectors are finding a high level of compliance generally; there are certain areas which seem to be less well understood.

Safeguarding vulnerable adults is just one such area, because until now there has been relatively little in terms of training materials. When the CQC inspect a practice they want to hear comments from patients, but also to gauge the level of training and understanding amongst all the staff. So just having a safeguarding policy tucked away on a dusty shelf is not going to satisfy them.

This video will provide you and your team with the essential understanding of safeguarding vulnerable adults and how the Mental Capacity Act should be applied in your practice.  You will receive a CPD certificate upon answering the 5 short questions at the end of the video.

Learning Objectives

  • Why do we need to understand Safeguarding?
  • What do the CQC expect of us now?
  • Who needs safeguarding against what?
  • The Mental Capacity Act in your practice
  • Demonstrating compliance to the CQC

This talk satisfies the GDC’s learning outcomes:

  • C – Maintenance and development of knowledge and skill within your field of practice
  • D – Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients’ interests first


Dr Keith Hayes

Keith has been in practice as a dentist for over 30 years. During this time in partnership within a large well established practice he has also founded a successful private practice from his home. Always involved in education, he taught Oral Medicine at the Royal London Hospital and also toured internationally presenting on a wide variety of subjects. He has held a number of Clinical Directorships and now as an independent advisor on compliance and regulation, he still finds time to take a hands on approach to individual practices needing help or advice. He has written on various subjects, most recently practice management. He is an appointed member of the Dental Advisory Bank for the Care Quality Commission.

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