SAFEGUARDING AND THE DENTAL TEAM

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The incidence of all types of abuse and neglect has significantly increased since the start of the COVID-19 pandemic, meaning it is more important than ever for dental teams to be vigilant about recognising potential or actual safeguarding issues.  How you deal with these issues will make a difference to the victims so it is essential that dental teams know how best to respond to safeguarding concerns. Pat’s presentation aims to provide you and your team with the guidance you need to help victims of abuse in the best way possible.

Learning objectives

To understand:

• What the regulators require.
• When to notify the CQC of a safeguarding issue.
• Safeguarding responsibilities.
• The different types of abuse.
• The ‘Four Rs’ – Recognising, Responding, Referring, Recording.
• How to deal with a suspected or actual safeguarding issue in your practice.

This talk satisfies the GDC’s learning outcomes:

A – Effective communication with patients, the dental team, and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk

D – Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients’ interests first

Dr Patricia Langley BDS

Biography

Since qualifying from Manchester University Pat’s career has included over 30 years in general practice, oral surgery teaching positions at Guys and Manchester, Deputy Chief Dental Officer at Denplan, Group Clinical Director at Oasis Dental Care, and Course Director at the FGDP(UK).

In 2010 Pat founded Apolline with the aim of providing a complete dental compliance solution to dental practices and dental groups of all sizes, offering innovative compliance-management software, in-practice support, and online and in-practice training. She has lectured widely on all compliance-based subjects, including on Safeguarding.