THE MANAGEMENT OF PROPERTY: A REVISED APPROACH

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THE MANAGEMENT OF PROPERTY: A REVISED APPROACH

Managing property has often been about implementing the landlord’s objectives for their property, collecting rent promptly, cutting costs and enforcing lease covenants with little attention to the needs and requirements of the occupiers. In 2021, such strategies if continued will undoubtedly lead to increased vacancy rates, increased costs and potential bankruptcy or administration for the landlord. So how can the modern-day property manager assist, what skills will they need and how can they help their client(s) navigate these uncertain times? This talk will review the continued importance of good property management and how managers can continue to add value. It will also highlight the changes the management industry is or needs to embrace. This talk will review:

• The renewed case for good property management
• Adopting a collaborative approach with clients, occupiers and stakeholders
• How to manage a service charge in the modern era
• Adoption of sustainable objectives and aligning to core ESG policies
• Understanding the impact of workplace design, technology, digital transformation and the importance of wellbeing

Paul Jenkins, Chartered Surveyor, Asset and Property Manager and Senior Lecturer at Oxford Brookes